Refund policy

No Refund or Exchange Policy:

At Imbody Co, we understand and value the uniqueness of each crystal, metaphysical item, and service. Due to their individual properties and characteristics, we have implemented a no refund or exchange policy. We believe that every crystal has its own energy and resonates differently with each person.

Damages and Issues:
If you receive a damaged or defective item, it is important to contact us within 48 hours of delivery at imbodyco@gmail.com. Please provide us with detailed information and supporting evidence, such as photographs, so that we can assess the situation. Please note that filing a claim with the shipping carrier may also be necessary in some cases. We will handle each case individually and strive to find a satisfactory resolution for you.

Once the shipping carrier has picked up the item, we cannot offer a refund or return.

Exchanges:

Due to the unique nature of our products, we do not offer exchanges. We encourage you to carefully review all product details, including descriptions and images, before making a purchase.

Contact Information:

If you have any questions or concerns, please do not hesitate to reach out to our customer support team at imbodyco@gmail.com. We are here to assist you and provide any additional information you may need.

Your satisfaction is important to us, and we want you to have a positive experience with our products. We appreciate your understanding and cooperation regarding our no refund or exchange policy. Thank you for choosing Imbody Co as your trusted source for crystals and metaphysical items.